Shipping Policy

Thank you for shopping with us! We are committed to delivering your purchases promptly and efficiently. Please review our shipping policy below for important information regarding order processing and delivery.

Order Processing:

• Orders are typically processed within 1-2 business days (excluding weekends and holidays) after your order confirmation is received.
• You will receive a notification when your order has shipped.

Shipping Rates and Delivery Estimates:

• Shipping rates are calculated at checkout and are based on the weight of your order and your shipping destination.
• Delivery times vary depending on the shipping method selected and your location.
• Estimated delivery times are provided at checkout and are not guaranteed.
• We offer standard and expedited shipping options.
• International shipping is available, and rate and delivery times will vary.

Shipping Destinations:

• We ship to all states. If your location is not listed, please contact us for assistance.

Shipment Confirmation and Order Tracking:

• You will receive a shipment confirmation email with a tracking number once your order has shipped.  
   
• You can track your order using the provided tracking number on the Tracking page.  
   

Customs, Duties, and Taxes:

• For international shipments, you may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
• Good Guy Award is not responsible for these charges if they are applied and are your responsibility as the customer.  
   

Damages:

• Good Guy Award is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim   
   

Returns:

• Please see our return policy for information about returning items.

Contact Us:

If you have any questions or concerns about our shipping policy, please contact us